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Erbe Service Department

Nobody knows your requirements better than you do. Nobody knows our systems better than we do. Together we form the perfect team: the Erbe Service!

Always prepared to help

Erbe UK service department is available to give after sales technical support and advice on Erbe products if a service call is necessary this can be arranged at the customers convenience

We only use original spare parts specified by our quality assurance system which will ensure a quick and efficient turnaround of breakdowns. We are in constant contact with the Head Office in Tubingen which allows us to be up to date on all our products and services available.

Our technicians are trained to the highest standard and meet the requirements of ISO 9002

Our aim is to provide a professional and efficient service which endeavours to maintain and repair your equipment in a way which does not affect the delivery of your clinical service.

Just as much service as needed

With the completion of an individual customer service agreement, you not only minimise the risk of expensive down-times but also secure our own full manufacturer competence and efficiency in case of an emergency. However, not everyone needs the same service scope. We offer 3 levels of service contract agreements so that you are provided with exactly what you need.

 

Service Request

Please use this form in the following cases.

  • Call back for technical service issue
  • Service request/appointment
  • Service contract
  • Service training
  • Technical information

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