Service Contract Levels
Erbe care
- 1 Service Visit within 12 month contract
- Condition of unit checked
- All switches & Indicators checked
- All power outputs checked, adjusted and calibrated where required
- All flows checked, adjusted and calibrated where required
- All Safety features checked and adjusted where required ie; Nessy
- All audio and visual alarms tested
- Electrical safety test carried out to IEC 62353
- All parts required during service are supplied and fitted within the cost of the contract
- All labour included in contract price
- Visits given within a two hour slot between 8.30 – 17.00 Monday - Friday
Erbe care plus
- 1 Service Visit within 12 month contract
- Condition of unit checked
- All switches & Indicators checked
- All power outputs checked, adjusted and calibrated where required
- All flows checked, adjusted and calibrated where required
- All Safety features checked and adjusted where required ie; Nessy
- All audio and visual alarms tested
- Electrical safety test carried out to IEC 62353
- All parts required during service are supplied and fitted within the cost of the contract
- All labour included in contract price
- A loan unit can be provided during your on site servicing*
- Replacement of Power Cord
- One comprehensive repair is included within the 12 month period of the contract (not transferrable).
- These are return to base only unless specified or agreed
- One end user refresher training course included
- Visit times are given to accommodate end users availability where possible, Monday - Friday
*Not available for ERBOKRYO Series and ERBECRYO 2