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Service Contract Levels

Erbe care

  • 1 Service Visit within 12 month contract
  • Condition of unit checked
  • All switches & Indicators checked
  • All power outputs checked, adjusted and calibrated where required
  • All flows checked, adjusted and calibrated where required
  • All Safety features checked and adjusted where required ie; Nessy
  • All audio and visual alarms tested
  • Electrical safety test carried out to IEC 62353
  • All parts required during service are supplied and fitted within the cost of the contract
  • All labour included in contract price
  • Visits given within a two hour slot between 8.30 – 17.00 Monday - Friday

Erbe care plus

  • 1 Service Visit within 12 month contract
  • Condition of unit checked
  • All switches & Indicators checked
  • All power outputs checked, adjusted and calibrated where required
  • All flows checked, adjusted and calibrated where required
  • All Safety features checked and adjusted where required ie; Nessy
  • All audio and visual alarms tested
  • Electrical safety test carried out to IEC 62353
  • All parts required during service are supplied and fitted within the cost of the contract
  • All labour included in contract price
  • A loan unit can be provided during your on site servicing*
  • Replacement of Power Cord
  • One comprehensive repair is included within the 12 month period of the contract (not transferrable).
  • These are return to base only unless specified or agreed
  • One end user refresher training course included
  • Visit times are given to accommodate end users availability where possible, Monday - Friday

*Not available for ERBOKRYO Series and ERBECRYO 2