Service Contract Levels

• 1 Service Visit within 12 month contract
• Condition of unit checked
• All switches & Indicators checked
• All power outputs checked, adjusted and calibrated where required
• All flows checked, adjusted and calibrated where required
• All Safety features checked and adjusted where required ie; Nessy
• All audio and visual alarms tested
• Electrical safety test carried out to IEC 62353
• All parts required during service are supplied and fitted within the cost of the contract
• All labour included in contract price
• Visits given within a two hour slot between 8.30 – 17.00 Monday - Friday

• 1 Service Visit within 12 month contract
• Condition of unit checked
• All switches & Indicators checked
• All power outputs checked, adjusted and calibrated where required
• All flows checked, adjusted and calibrated where required
• All Safety features checked and adjusted where required ie; Nessy
• All audio and visual alarms tested
• Electrical safety test carried out to IEC 62353
• All parts required during service are supplied and fitted within the cost of the contract
• All labour included in contract price
• A loan unit can be provided during your on site servicing*
• Replacement of Power Cord
• One comprehensive repair is included within the 12 month period of the contract (not transferrable).
• These are return to base only unless specified or agreed
• One end user refresher training course included
• Visit times are given to accommodate end users availability where possible, Monday - Friday

*Not available for ERBOKRYO Series and ERBECRYO 2